Case StudY

ELECTRICAL ENGINEERING TEAM

A globally distributed team of senior engineers and technical directors from a multinational data infrastructure company.


THE CHALLENGE

This high-performing team was navigating a critical leadership transition while simultaneously taking on a more global role in shaping their organization’s design standards. Despite their deep technical expertise and collaborative spirit, the team faced challenges with:

  • Cross-functional communication breakdowns

  • Differing work styles and processing speeds

  • Role clarity and workload ownership during scaling

  • Balancing autonomy with cohesion

  • Feeling overwhelmed due to a high cognitive load

THE SOLUTION

The team participated in an Enneagram-based team dynamics workshop facilitated by Evoke EQ. Each member completed the IEQ9 Enneagram assessment, a 1:1 debrief of their results with one of out facilitators and received a personalized one-sheeter outlining their motivational and behavioral patterns across three key domains: action, thinking, and feeling styles.

During the 90-minute team debrief session, team members were guided through interactive activities designed to:

  • Increase self-awareness around individual motivation and work style

  • Understand teammates’ core needs and default communication patterns

  • Explore how different Enneagram energies (Types 1, 5, 7, 8, 9, etc.) show up in meetings, projects, and leadership

  • Build trust and reduce friction through shared language and intentional listening


TEAM INSIGHTS AND OUTCOMES:

  1. Clarity Drives Confidence: The team named a collective need for more structure and defined processes. While autonomy is valued, clearer boundaries and ownership would alleviate unnecessary decision fatigue.

  2. Diversity of Perspective is a Strength: From big-picture futurists to detail-oriented analysts, the team's diversity of Enneagram types ensures holistic problem-solving—once everyone feels heard.

  3. Recognition Must Be Personalized: Understanding how each team member wants to be seen helped leaders tailor praise and feedback in ways that actually land.

  4. Transition Awareness: As new leadership emerged, the team explored how different Enneagram energies influence leadership style—and what adjustments might be needed to build trust during change.

DO WHAT THEY DID:

What THE TEAM SAID:

I finally understand why Peter wants to move so fast and why Brian always wants to slow things down—and how BOTH INSTINCTS ARE VALUABLE.”

— Andy

"Even though we’re very technically oriented, we’re an incredibly diverse group… and each one of us needs a particular way of being motivated and inspired to reach our true productivity and potential.”

— Mauricio

“It’s just helpful to see how we’re all wired. I just didn’t realize how differently people need to be motivated or appreciated."

— BRIAN

"Seeing everyone’s traits kind of… it all makes a lot of sense. While I think we communicate well, there’s still room for improvement—and knowing all this is helpful because we’re all different."

— Peter

“This has been invaluable—to gain some insight into the team, and for them to understand how I tick as much as how they tick.

Sometimes I don’t show appreciation—not because I’m not—but because it’s not my main focus. I’m going to work on giving verbal appreciation to those whom I now know need it.”

— RobeRT

This team didn’t need “fixing.” They needed a mirror. The Enneagram gave them language for what they already knew but hadn’t articulated: their preferences, stress responses, leadership instincts, and collaborative blind spots. Once those patterns were named, the conversation shifted from “why is this so hard?” to “what do we need to adjust?”—

WHAT WHITNEY WITNESSED:

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